What is Remote Access?
Having Remote Access to your office network enables access to files, applications and e-mail whilst
travelling, working at home or from another office. Remote access was traditionally achieved using either
ISDN or analogue telephone lines, which provided low speed connections with high operating costs. With the
advent of inexpensive, high speed Broadband internet connections, this enables small businesses to effectively use
Remote Access at a very low cost.
What is a VPN?
Remote Access is achieved using a VPN, or Virtual Private Network, which provides a secure tunnel over the
Internet between a remote user, using a laptop or home pc for example, and the office network. VPN technologies
use data encryption to ensure all communication over the VPN is secure and private.
Using a VPN
Using a VPN is as simple as dialling the Internet, and once connected, you can use your pc as though you were
physically situated in the office.
Remote IT Support
With VPN functionality installed, troublefree-it is able to offer effective remote IT Support to our customers. Whether
you require on call
Support, regular
Health Checks or you have purchased
one of our Packaged Solutions, such as
our Secure Broadband package, troublefree-it
are able to save your business money by utilising VPN connectivity and removing expensive call out charges.
Call us today!
To find out how troublefree-it can help your business, call our dedicated Small Business Solutions Team on 0800
915 0880 to arrange a FREE, no obligation assessment of your current IT environment.
