“We were moving out of our old office into a multi-storey building that had been fully refurbished with structured cabling on the floors but no inter floor connectivity or IT Infrastructure. We needed the new location to be configured as a multi-tenancy office space with a network that could be securely segmented for different companies whilst being centrally and remotely managed. As Troublefree-IT have been our IT support company for many years, it was natural to have them work on this project.

Troublefree-IT managed the project from start to finish; identifying our needs, the physical requirements as dictated by the physical properties and restrictions of the building, planning the best solution, sourcing hardware, ISP services and contractors. The solution that Troublefree-IT created for us allows us to easily reconfigure our building network to meet the demands of new and existing tenants.

Their dedication to providing the solution was second to none. The lead engineer’s commitment ensured that the project was delivered on time despite unforeseen issues that were outside of his control (older buildings tend to hide issues until the worst possible moment!). Their work ethos and the relationship we have built over the last 12 years are the reasons we have constantly renewed our Support Contract with Troublefree-IT and why we will always engage with them for IT projects or consultancy work.

In short, Troublefree-IT understand our business needs, discretion and security requirements and are essential to us on a day-to-day basis. We would easily recommend Troublefree-IT to anyone who asks.”

Chris, Director of Lansdell Partners Ltd